Allen Marketing Group, Inc.
Communications and Consent Policy
Version communications-2026-10-18-v2 ยท Effective when published
This policy explains calls and texts from Allen Marketing Group, Inc., operating as VacationOffer.com and VO Travel Club. VO for Business is our agent and operations portal. An agent entering a traveler's details does not, by itself, give the traveler's consent.
You choose how we contact you
Calls and texts are optional. A purchase, payment, appointment request, privacy acknowledgment, or acceptance of offer terms is not permission for automated calls or texts. We ask you to select separate choices for service and promotional messages and for texts and automated voice calls. No box is selected for you. Your selected checkbox and submission act as your electronic signature for the stated choice and phone number.
You can decline these choices and still purchase, pay, book, or receive gifts if you meet the offer's requirements. Consent does not establish attendance, qualification, or gift eligibility. Continue checking your email and confirmation details for required instructions. You may print or save this policy and the choices shown on your form for your records.
What your choices cover
Service communications concern appointments you request, bookings, payment status, and account service. Promotional communications advertise vacation offers, memberships, or promotional presentations. A service choice does not authorize marketing. Communications may use automated dialing, and voice calls may use an artificial or prerecorded voice. We identify our business in these communications. Message and call frequency varies; message and data rates may apply. Availability and delivery depend on the program and carrier. Carriers are not liable for delayed or undelivered messages.
Consent applies to the named business and number, not to independent vendors or unspecified marketing partners. Tell us if your number changes or is reassigned. This policy does not authorize call recording, recurring charges, or storage of payment credentials; those require their own applicable disclosures and authorization.
Withdraw consent or ask for help
Reply STOP, QUIT, END, REVOKE, OPTOUT, CANCEL, or UNSUBSCRIBE to a text to stop automated calls and texts from this program. We also honor reasonable requests to stop. You can email help@vacationoffer.com or use the phone and support options at vacationoffer.com/contact. Tell us the affected number and whether your request concerns calls, texts, or both. We use a broad suppression for calls and texts when a request is unclear.
We record and process opt-outs promptly. A single nonpromotional confirmation may follow a text opt-out. Reply HELP for text-program help. Other text replies are not monitored for travel service; use our contact page for booking assistance. A new booking or payment does not cancel an opt-out. A verified START reply can resume SMS after a carrier opt-out without submitting this web form again. START does not resume automated calls or cancel a support withdrawal. Contact support if you previously asked our team to stop messages.
Notice at collection
Notice at collection: We record your name, phone number, selected and unselected choices, the wording and version displayed, date and time, form and transaction reference, IP address, and browser information to administer your choices, provide requested communications, prevent misuse, and document consent or withdrawal. Browser information describes the browser; it does not verify your identity or ownership of the number. We retain this evidence for five years after collection, its last use, or withdrawal, whichever is later, and longer only when needed for a legal obligation or dispute. Communication consent records are not sold or shared for third-party marketing or advertising audiences. Authorized staff and service providers supporting these functions may access them. See the Communications Policy for privacy rights and contact details.
Identifiers include your name, telephone number, and IP address. Internet activity information includes browser information and form source. Preference records include the disclosure, signature action, chosen channels and purposes, and related request references. We collect these directly from you and from the browser/request when you submit. We do not need precise location, a device fingerprint, card numbers, CVV, bank-account details, or a call recording to record communication consent.
Mobile information collected for these call and text opt-ins, including text-message originator opt-in data and consent, is not sold or shared with third parties or affiliates for their marketing or promotional purposes. Providers supporting our communication services may process these records for us. These restrictions apply to communication-program records and control over broader sharing language elsewhere in our Privacy Policy. Booking, payment, and advertising information collected separately remains subject to the disclosures and choices for those activities. Selecting a communication choice does not enroll you in advertising audiences or change your cookie or advertising privacy choices.
California privacy requests
Where the California Consumer Privacy Act applies, California residents may request access to or knowledge of personal information, correction, deletion subject to legal exceptions, and exercise applicable rights to opt out of sale or sharing and limit covered uses of sensitive personal information, without unlawful discrimination. Contact help@vacationoffer.com or the support number on our contact page. We may verify a request or an authorized agent's authority before disclosing records. We may retain limited consent or suppression evidence where necessary to comply with law, resolve disputes, or honor an opt-out.
See the Privacy Policy for broader data practices and requests, and the Advertising Policy for advertising choices. Global Privacy Control and advertising opt-outs are separate from permission to deliver calls or texts you request; selecting a communication box does not override them.
Changes and consent records
We keep the wording and version you submitted. Publishing a revised policy does not enlarge an earlier consent. We request new permission when needed for a new channel or purpose. Authorized staff can review consent and withdrawal history to respond to questions and disputes. IP and browser records are supporting evidence, not conclusive proof of identity or phone ownership.